Privacy Policy
Last updated: February 26, 2026
This Privacy Policy describes how Big Bay Mart (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit or make a purchase from Big Bay Mart, we may collect the following types of personal information:
a) Personal Identification Information
- Full name
- Billing & shipping address
- Email address
- Phone number
b) Order Information
- Products purchased
- Order value
- Payment method
- Transaction details
c) Device & Usage Information
- IP address
- Browser type
- Time zone
- Cookies
- Pages viewed and interaction data
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Communicate order confirmations and updates
- Provide customer support
- Detect fraud or unauthorized transactions
- Improve our website performance and user experience
- Send promotional emails (if you opt-in)
- Comply with legal obligations
3. Sharing Your Personal Information
We only share your data when necessary, including with:
a) Service Providers
- Shopify (our eCommerce platform)
- Payment gateways
- Shipping & courier partners
- Email marketing providers
b) Legal Requirements
We may disclose information if required to:
- Comply with laws or regulations
- Respond to legal requests
- Protect our rights or prevent fraud
We do not sell or rent your personal information to third parties.
4. Shopify Platform
Our store is hosted on Shopify Inc. They provide an online eCommerce platform that allows us to sell our products.
Your data is stored through Shopify’s data storage, databases, and secure servers protected by firewalls.
You can read Shopify’s Privacy Policy at:
https://www.shopify.com/legal/privacy
5. Payment Information
Payments are processed through secure third-party gateways. We do not store your card or banking details on our servers.
Payment providers encrypt your data in compliance with PCI-DSS security standards.
6. Cookies & Tracking Technologies
We use cookies to:
- Remember your cart items
- Enable secure checkout
- Understand browsing behavior
- Improve marketing performance
You can disable cookies through your browser settings, but this may affect website functionality.
7. Data Retention
We retain your order information for our records unless and until you ask us to delete this data.
Retention may be required for:
- Tax reporting
- Legal compliance
- Fraud prevention
8. Your Rights
Depending on your location, you may have the right to:
- Access personal data we hold about you
- Request correction of inaccurate data
- Request the deletion of your data
- Withdraw consent for marketing emails
To exercise these rights, contact us using the details below.
9. Data Security
We implement reasonable security measures, including:
- SSL encryption
- Secure payment gateways
- Restricted data access
However, no method of transmission over the Internet is 100% secure.
10. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal data, please contact us for removal.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
We encourage users to read their privacy policies separately.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Big Bay Mart
Email: contact@bigbaymart.com
Thank you for trusting Big Bay Mart with your personal information.